Category: Starting well

  • Why we build the first screen before we write the proposal.

    Why we build the first screen before we write the proposal.

    Pictures of websites mislead

    A static mockup always looks finished. It has no slow connection, no long product name, no thumb trying to reach a button at the bottom of the screen. The problems that matter only appear when the thing is real and in your hand.

    Pick the screen that earns the money

    For a shop it is the product page. For a photographer it is the booking step. For an app it is the moment a new user first sees their own information. We build that one screen properly, on a link you can open anywhere, before anything else is scoped.

    Then the proposal gets honest

    Once you have used one real screen, the conversation changes. You stop asking what it will look like and start asking what it should do next. The scope that follows is shorter, clearer and closer to what you actually need.

    What it does not mean

    One screen is not the product, and it is not a free sample of the whole build. It is the cheapest way for both of us to find out whether we see the same thing before anyone commits to a timeline.

  • Five things to have ready before you brief a studio.

    Five things to have ready before you brief a studio.

    Who it is for

    Not a demographic — a person. The customer who already loves you, and why. Every design decision gets easier when there is one real person to design for.

    The one job

    What must a visitor be able to do? Book, buy, ask, sign up. Pick one. A site that tries to do five things equally does none of them well.

    What exists already

    Domains, logins, an old site, a product spreadsheet, the payment account. Knowing what is there stops a studio from rebuilding what you already own.

    Three sites you envy

    Not to copy. To show what ‘good’ looks like to you. The reasons you give — ‘it feels calm’, ‘I found the price fast’ — are more useful than the links.

    A rough budget band

    It is not a negotiating move. It tells the studio whether to propose a focused first release or a complete build, and saves you both a round of guessing.